PURELY LAY Residential Cleaning

Privacy Policy

Effective Date: July 21, 2026

PURELY LAY ("PURELY LAY," "we," "our," or "us") is a residential cleaning service operated by The Coaching Collective, LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, schedule services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Home address
  • Billing address
  • Payment information
  • Service preferences
  • Appointment requests
  • Communications you send us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Schedule cleaning appointments
  • Respond to inquiries
  • Provide customer support
  • Process payments
  • Send appointment confirmations and reminders
  • Improve our website and services
  • Personalize your customer experience
  • Communicate promotions (if you opt in)
  • Comply with legal obligations

Payment Information

Payments may be processed through secure third-party payment processors.

PURELY LAY does not store your complete credit or debit card information on our servers.

Email & Text Communications

If you provide your email address or mobile phone number, you may receive:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Customer support communications
  • Promotional offers (only if you have opted in)

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance your browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment processors
  • Scheduling software providers
  • Website hosting providers
  • Email service providers
  • Customer relationship management (CRM) platforms
  • Legal or governmental authorities when required by law

These third parties are permitted to use your information only as necessary to provide services on our behalf.

Service Providers

We may utilize third-party services to operate portions of our business, including scheduling, payment processing, customer communication, analytics, and website hosting.

These providers maintain their own privacy and security practices.

Photo Permission

PURELY LAY may request permission to photograph completed work for marketing purposes.

Photographs will never intentionally include:

  • Personal documents
  • Family photographs
  • Children
  • Sensitive personal information

Photo usage is entirely voluntary and requires customer consent.

Customer Responsibilities

Customers are responsible for providing accurate contact information to ensure appointment confirmations and important communications can be delivered successfully.

Children's Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we learn that information has been collected from a child without parental consent, we will promptly delete it.

Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw marketing consent
  • Request a copy of information we maintain

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain customer information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Third-Party Links

Our website may contain links to third-party websites.

PURELY LAY is not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

Security Disclaimer

Although we use reasonable safeguards to protect your information, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You provide information at your own discretion.

Changes to This Privacy Policy

PURELY LAY reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of our website after changes have been posted constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

PURELY LAY
Operated by The Coaching Collective, LLC

Email: [Insert Business Email]
Phone: [Insert Business Phone Number]

Website Contact Form Notice

For added transparency, you may also want to include this notice directly below your contact form:

Privacy Notice: By submitting this form, you consent to PURELY LAY collecting and using your information to respond to your inquiry, schedule services, and communicate with you regarding your request. We respect your privacy and will never sell your personal information.

This small addition reassures visitors at the point where they share their information and reinforces your commitment to privacy.

CONTACT US

If you have any questions, concerns or complaints about these TERMS, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: coachingcollective.mykajabi.com
  • By phone number: 803-834-4296
  • By mail: 222 Harbison Station Circle, Columbia SC 29212